Mochachos Western Cape wants you !
We are looking for an efficient, quick thinking, vibrant and energetic go getter individual for our manager position.
Manager Responsibilities Will Include :
· Coordinate daily Front of the House and Back of the House restaurant operations, cleaning, preparation of items and Human Resources management.
· Deliver superior service and maximize customer satisfaction
· Respond efficiently and accurately to customer complaints
· Regularly review product quality and research new vendors
· Organize and supervise shifts
· Appraise staff performance and provide feedback to improve productivity
· Estimate future needs for goods, kitchen utensils and cleaning products
· Ensure compliance with sanitation and safety regulations
· Manage restaurant’s good image and suggest ways to improve it
· Control operational costs and identify measures to cut waste
· Create detailed reports on weekly, monthly, and annual revenues and expenses
· Promote the brand in the local community through word-of-mouth and restaurant events
· Recommend ways to reach a broader audience (e.g., discounts and social media ads)
· Train new and current employees on proper customer service practices
· Maintain and implement policies and protocols that will maintain future restaurant operations.
· Daily, Weekly and monthly stocktakes and financial reporting to Management
Job Type: Full-time
Salary: R14,500.00 - R18,500.00 per month
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